| Welcome
to Todays Invitations!
Our Address:
Todays Invitations
1893 Baileys Trace Dr
Spring Hill, Tenessee 37174
Have a question please contact:
at cs + @ + todays invitations (d o t c o m)
Need to contact us? Send an e-mail message to
at cs + @ + todays invitations (d o t c o m)
E-Mails are answered Monday-Friday from 8am to 5pm Eastern Time.
RUSHES
Because our production time is so fast, we are unable to rush your
order once it is in-house. However, we suggest you choose an expedited
shipping method on the shipping screen to ensure the quickest delivery.
The amount of time it takes to produce your product
varies. Production times are as follows once you have placed your
order, provided there are no additional questions needing clarification.
2 business days for: Anniversary, Baby, Graduation, Greeting cards,
Special Occasion Invitations, Stationery, and Wedding Invitations
When ordering please add on the appropriate UPS shipping time based on the service level
you requested. Example: Most of our Wedding Invitations take 2 business days to prepare,
print and ship. Selecting UPS 2nd day air will have your invitations delivered in 4 business
days.
Tissue November 3, 2008
We believe it is our responsibility to make a positive impact on the communities in which we live, work and serve. Therefore, our commitment to the envirnment is reflected in our industry leadership.
To extend our commitment to the envirnment, as of November 3, 2008, tisues will no longer be included with Carlson Craft wedding invitations, with the exception of engraved invitations.
Based on reasearch, we have found that most customers no longer use tissues with their wedding invitations. In the past, tissues were used as a buffer to prevent wet ink from smearing. Today's ink does not smear, therefore tissues are no longer necessary.
Many brides ask us: "What IS the difference between white, bright white and ecru paper?"
We've described each paper color below. Each wedding invitation lists the paper color in
the description.
White - Soft white wedding invitation, like white wedding gowns(soft cream), have been
the traditional choice of brides for years because of their soft hue and ability to complement
other colors. "wedding white" is a color between bright white and ecru, it is
not as dark as an ecru, it is more of an off white.
Bright White - Our bright white invitation is the ultimate in whites...so crisp and pure
they will light up guests' eyes!
Ecru - Creamy and warm, ecru wedding invitation has always been a socially correct choice.
Their versatility makes them perfect for weddings with either white or off-white color schemes.
WHEN WILL I RECEIVE MY ORDER?
Most orders are shipped standard UPS ground typically within 48 hours. With upgrades of
shipping you could receive your order as early as 1 day from shipping date.
HOW MUCH IS SHIPPING?
This depends on your order size, where it is shipping and shipping "TYPES". Typically
it ranges from $8.00-$23.00 for most orders shipped UPS ground in the USA.
IS THERE A TAX?
Orders shipped to Tennessee will be charged a tax at 9.25%.
Orders Shipped Outside the USA - Customs Duties and all Taxes are additional charges not
included in this invoice and are the responsibility of the receiver due upon receipt of
shipment. The amount on your credit card will be the currency exchange rate at the time we
process the order. Duty tax can be expensive and is due at the time of delivery of the package. This tax goes to your government and we do not know what each government charges outside the USA.
WHEN WILL MY ORDER BE PROCESSED?
Orders are processed Monday through Friday 7AM-4PM Eastern time excluding holidays.
IS THERE A PERSON AT THIS SITE?
Yes there is and to contact us please send us an email to cs@todaysinvitations.com.
NEED TO CONTACT US REGARDIG AN ORDER?
Send a message to the Customer Support e-mail. We not only monitor e-mails during
the day, but also most evenings and weekends and someone will help you. Please leave your
question with your order number, name, phone number with area code and the best time to
call.
Orders will be processed and shipped exactly as you entered the information. Be sure to
review this information carefully. Once your order is placed, you agree that you have verified
your information is correct, and authorize printing. Your order is in process as soon as
it is placed. Therefore, we are unable to allow for changes or corrections and/or cancellations.
CAN I MAKE A CHANGE TO MY ORDER?
Yes, however, once the order is in process with Carlson Craft they charge a minimum of $10.00
for any changes if it can be made.
CAN I ORDER BLANK INVITATIONS?
All our invitations listed are printed unless they indicated they are blank.
Free Shower
Thank You Notes |
 |
Free Shower Thank You
Notes with Qualifying Order
50 Shower Thank You Notes with the Purchase of 100 Wedding
Invitations. 100 Free with 200 Invitations, etc.
Shower Thank You Notes must be ordered at the same time
as the wedding invitations. |
|
Online Ordering Information
Your complete satisfaction with our product and service is important
to us.
With this in mind we have compiled information from frequently
asked questions from customers just like you!
Benefits
General Information
Glossary of Terms
Ordering
Printing
Shipping
Technical Issues
Verse Selections
Benefits-
• Excellent Quality Printing
• Finest Papers
• "Online Proof" System - Choice of Ink Colors
- Choice of Lettering Style, Font Size - See Typeset Copy of Item
• Quick Turnaround Time (Most items
in 24 - 48 Hours)
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General Information-
Catalog Requests
- We do not produce mail-order catalogs. See "Samples".
Foreign Languages
- We can print foreign languages when the letters
are from the English alphabet. In addition, we offer Spanish
verses for wedding and Quince Años ensembles.
Returns
- We do our best to make sure each item is shipped
exactly as it is ordered. Please contact us as soon as possible
if you have a concern with your order.
Samples
- Find the invitation you are interested in and click
on the image. Click on "request a sample" link located
top right of large view of image. Sample invitations will be
blank, envelopes and respond folders are not included. Samples
will ship First Class Mail, it may take 10-14 days for delivery.
Security
- We use "VeriSign," the industry standard
to provide protection for your credit card information. Your
credit card number will be encrypted for safe transmission.
We DO NOT store your credit card number after your order has
been completed. You will need to re-enter your credit card every
time you make a purchase. Your privacy is respected.
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Glossary of Terms-
Blind Embossing
- Blind embossing is a printing method where an image
is pressed into paper resulting in a raised design. The embossing
is termed "blind" because the design is formed without
ink or foil. (Debossing is an image stamped onto paper or a
napkin without ink or foil; it appears "indented.")
Bright White
- This shade is the ultimate in white, very crisp,
pure and bright!
Deckle Edge
- An uneven, feathery edge on a piece of paper is
called a deckle edge. This edge is most commonly found on parchment
invitations; however, other papers may also have deckle edges
and will be noted in descriptions.
Die-Cutting
- The process of using sharp metal rules to cut shapes
and designs into paper. Die-cutting includes cutout shapes and
sculpted edges.
Double Envelopes
- The traditional set of two envelopes is used with
formal invitations and announcements. The outer envelope is
addressed to the guest and may have your (the sender's) address
printed on the back flap. The inner envelope, with the invitation
and enclosures is enclosed inside the outer envelope. The inner
envelope carries only the guests' names. The inner envelope
is available with a coordinating liner; it is not gummed and
is not sealed.
Ecru
- This color is a warm creamy beige.
Embossing
- Embossing is like blind embossing above, only this
type of printing uses ink or foil on the raised area to add
drama and dimension.
Foil Stamping
- This effect is achieved when colored foil is hot-stamped
onto paper (perhaps a Christmas card) or accessory items, such
as napkins.
French-Fold
- A sheet of paper folded twice to create a four-paneled
invitation is considered French-folded. This fold is most common
with parchment invitations.
Layers
- This term indicates layers of paper tied or glued
together. If the top layer is translucent and the lower is decorative
paper, you'll see a muted version of the lower layer through
the translucent top.
Liners
- This term refers to the decorative paper used to
line the inside of an inner envelope or a single envelope.
Panel
- A panel is the center section of your invitation
"framed" by a raised area of paper. It also refers
to pages facing each other. For example, a tri-fold invitation
when opened fully, has a left, middle and right panel.
Parchment
- This translucent paper is made to look like original
parchment. This distinctive paper adds a softening effect to
any invitation.
Pearlize
- The process that applies a luminous pearl-like finish
to part of an invitation, usually to an embossed design, is
called pearlizing.
Short-Fold
- A short-fold is created when a sheet of paper is
folded once, not exactly in half, forming an invitation with
a short front panel and longer back panel.
Thermography
- This type of printing is created by adding a resin
powder to wet ink, which when heated, creates a raised surface.
Tri-Fold
- A tri-fold is created when a sheet of paper is folded
twice to form a three-paneled invitation. Both outside panels
are folded inward to cover the center panel.
Vellum
- Vellum is a paper with a rich, smooth finish paper.
White
- This shade is a soft white (light Ivory), like wedding gowns. It is a delicate
hue.
Z-Fold
- A z-fold is created when a sheet of paper is folded
twice in accordion fashion to form a three-paneled invitation.
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Ordering-
Checking Order Status
- Simply click on the "Order Status/Reorder"
link on the home page. You will need your confirmation number
and zip code to recall your order. The status of your order
will be displayed. If your order has shipped, you will be able
to track it online.
Making Changes
- If you've sent your order and you've found you've
made a mistake, please call us immediately. We will confirm
the status of your order, and will let you know if a change
can be made. Please note additional fees may be required to
stop your order to make a change. We encourage you to look over
your order very carefully before sending it to avoid the cost
of having it reprinted.
Order Cancellation
- $10.00 Service fee on canceling your order. If order has already been printed
you will be charged full price of order.
Ordering More
- Contact us immediately if you discover you need
to increase the quantity. We will try to catch the order before
it's printed. The price for an additional 25 is always a better
value than a new order for 25. Consider ordering an extra 25
in case of mistakes or last minute additions. If your order
cannot be stopped before it is printed, we will notify you,
and you will be charged the new order price.
Payment
- We accept VISA and Master card credit cards. Payment
is due at the time your order is placed. You may be billed a
U.S. dollars sales tax on your final invoice total depending
on the state you are in. Tennessee residents will be billed 9.25%
sales tax.
Reorders
- To place a reorder, please select the "Order
Status/Reorder" link on the home page. You will need your
confirmation number and zip code to recall your previous order.
You can make the changes you want by editing your order and
resubmitting it.
Rushes
- Because our production time is so fast, we are unable
to rush your order once it is in-house. However, we suggest
you choose an expedited shipping method on the shipping screen
to ensure the quickest delivery.
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Printing-
- Most of our personalized paper products are printed
using thermography, which is a process which provides a beautiful
raised lettering effect. Envelope flaps and holiday cards are
flat printed. Foil stamping is an option for some holiday cards
and many accessory items.
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Shipping-
Wedding Invitations, stationery, anniversary products, baby
products, greeting cards and special occasion invitations will
ship in
-*24 - 48 Hours
Business Stationery & Office Products
-*Approximately 5 - 7 days
Specialty Products
-*Approximately 15 days
International Shipping
We do provide international shipping to countries serviced by UPS.
You may select the "International Shipping Available"
link on the home page for a complete listing of the countries. Charges
are based on weight and destination.
Please Note: We do not ship to
the following countries: China, Indonesia, Malaysia, Bulgaria, Serbia,
Yugoslavia, Croatia, Nigeria, Russia and all other former Soviet
states. This list is subject to change with or without notice. If
we think an order is bad, or we are unable to fulfill it, we don't
ship it. We reserve this right.
NOTE: Most orders are shipped UPS Ground Service. Be sure
to add on the appropriate shipping time (2-7 days) based on
your location and shipping service level. For an expedited shipping
service, please indicate method on shipping screen.
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Technical Issues
Access Code
-When an access code appears, it helps us know where
you are ordering from.
Frozen Computer / Machine Errors
-If your machine locks up, you might try to refresh
or reload your page. If problems persist, please contact us
so we can be of assistance. If you are in the middle of the
ordering process and you freeze up, you'll need to retype and
resubmit your order.
Sequence Errors
-If you receive a sequence error while processing
your request, it is most likely due to using your browser's
back and/or forward buttons. It is important to use the site
navigation buttons, such as edit and continue. If problems persist,
please contact us.
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Verse Selections-
See the "Verse" link on your navigation bar
for a large selection of wording options.
Some Verse Numbers shown may have a J at the
end. This indicates that the bride and grooms name will be printed
in a jumbo (or larger) lettering style. Be assured that even though
the preview does not show the larger style, the names will
be printed larger.
Resource
Links
Future
LP Directory
Future
LM Directory
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